Clear terms regarding ordering, payment,
delivery, returns and warranty.
Clear terms
Consumer rights
Transparent conditions
Terms for purchases from Slim-Shirt.com
These Terms & Conditions apply to every agreement
concluded between Slim-Shirt.com and a consumer
through our online store. We have written these terms
as clearly as possible, so you can easily find
the conditions that apply to your purchase.
1
Identity of the trader
These Terms & Conditions apply to agreements with:
Slim-Shirt.com
De Klamp 16
3832 JC Leusden
The Netherlands
These Terms & Conditions apply to every offer
made by Slim-Shirt.com and to every distance contract
concluded between Slim-Shirt.com and the consumer.
Before the order is completed, these Terms & Conditions
are made available in such a way that the consumer
can read and save them.
If additional product-specific or promotional terms
apply alongside these Terms & Conditions,
they will be stated separately.
If any provision of these Terms & Conditions
conflicts with mandatory consumer law,
the applicable statutory provision will prevail.
3
Offers and prices
Slim-Shirt.com aims to display products,
images and product information
as fully and accurately as possible.
Obvious errors or mistakes in prices,
product information or other information
do not bind Slim-Shirt.com.
Prices shown with the products include VAT
where VAT is applicable.
Any shipping costs are clearly displayed
before the order is finally placed.
Discounts and special offers apply
for as long as they are offered on the website
or while stocks last.
Any quantity discount is applied automatically
to products for which such a discount is active.
4
Conclusion of the agreement
The agreement is concluded when the consumer
finally places the order and Slim-Shirt.com
confirms the order electronically.
After placing the order,
the consumer receives an order confirmation by email.
Slim-Shirt.com may refuse an order
or request additional information
where there is a justified reason to do so,
for example in the event of an evident
fraud or payment risk.
The consumer is responsible for correctly entering
their name, address and contact details.
5
Payment
The consumer may use the payment methods
made available during checkout.
Available payment methods may vary
depending on the country, order or payment provider.
Payments are processed through secure
payment connections.
If payment is not successfully completed,
Slim-Shirt.com is not required to dispatch the order
until payment has been correctly received,
unless otherwise provided for by
the selected payment method.
More information:
see our
Payment Methods
page for the payment options currently available.
6
Shipping and delivery
Slim-Shirt.com ships orders to the countries
available during checkout.
Current shipping methods, shipping costs
and any thresholds for free shipping
are displayed on the website
and before the order is completed.
Orders placed and paid for on working days
before the cut-off time stated on the website
are processed on the same working day where possible.
Stated delivery times are estimates,
unless a guaranteed delivery time
has expressly been agreed.
If delivery is delayed or an ordered product
unexpectedly becomes unavailable,
Slim-Shirt.com will inform the consumer
as soon as reasonably possible.
For international shipments,
PostNL may hand the parcel over
to a local postal or parcel delivery service.
If the consumer wishes to cancel an order,
they should contact Slim-Shirt.com
as soon as possible.
As long as the order has not yet been processed
or dispatched, Slim-Shirt.com will try
to cancel the order.
Once the order has been processed or dispatched,
cancellation can no longer be guaranteed.
The consumer may then exercise
the statutory right of withdrawal.
8
Statutory right of withdrawal
When purchasing online, a consumer generally
has the right to withdraw from the agreement
without giving any reason.
The withdrawal period is 14 days
and starts on the day after the consumer,
or a third party designated by the consumer
who is not the carrier,
receives the product.
If an order is delivered in several
separate shipments, the period starts
after receipt of the final product or part.
The consumer does not have to provide
a reason for exercising the right of withdrawal.
Within the withdrawal period,
the consumer may notify Slim-Shirt.com
that they wish to withdraw from the purchase
using the available online withdrawal function
or another legally permitted method,
such as email or the model withdrawal form.
After notifying Slim-Shirt.com of the withdrawal,
the consumer then has a maximum of 14 days
to return the products.
Please note:
the statutory right of withdrawal is separate
from our practical exchange service.
9
Returning products after withdrawal
The consumer is responsible for packaging
the return shipment appropriately.
Products must be returned to the Dutch return address
stated on the website and on the return form.
The direct cost of returning the products
is borne by the consumer,
unless Slim-Shirt.com has stated otherwise in advance
or the return is due to an error by Slim-Shirt.com.
The consumer may inspect and try on the product
to the extent reasonably permitted
in a physical shop.
The consumer is liable for any reduction in value
resulting from handling or use
beyond what is necessary to establish
the nature, characteristics
and functioning of the product.
Products should therefore preferably be returned
clean, carefully handled
and with the original labels and tags attached.
If the consumer withdraws from the entire agreement,
Slim-Shirt.com will refund the payments received
in accordance with the applicable statutory rules.
This also includes the cost
of the standard delivery method offered
for the original order.
If the consumer deliberately selected
a more expensive delivery method
than the standard delivery option,
Slim-Shirt.com is only required to refund
the cost of the standard delivery method.
If only part of an order is returned,
the original delivery costs are not refunded.
The refund will be made no later than
14 days after notification of withdrawal.
Slim-Shirt.com may withhold the refund
until the returned products have been received
or until the consumer provides evidence
that the products have been sent back,
whichever occurs first.
The refund will generally be made
using the same payment method
used for the original transaction.
11
Exchanges
If the consumer wishes to exchange
a received product for another size,
colour or version,
this can be indicated on the return form.
Exchanges are subject to availability.
If the requested replacement product
is unavailable,
Slim-Shirt.com will contact the consumer
or refund the applicable amount.
The cost of returning a product
for a normal exchange is borne by the consumer,
unless otherwise agreed.
12
Incorrect, damaged or defective products
If the consumer receives an incorrect,
damaged or defective product,
they should contact Slim-Shirt.com
as soon as reasonably possible.
The consumer's statutory rights
in relation to products that do not conform
to the agreement remain fully applicable.
If the issue is attributable to Slim-Shirt.com,
reasonable return costs will not be charged
to the consumer.
Depending on the circumstances,
Slim-Shirt.com will arrange replacement,
repair or an appropriate refund
in accordance with the applicable statutory rules.
13
Stock and availability
Products are supplied while stocks last.
If an ordered product unexpectedly becomes unavailable,
Slim-Shirt.com will inform the consumer
as soon as reasonably possible.
Any payment already received
for a product that cannot be supplied
will be refunded or,
with the consumer's agreement,
applied to an alternative product.
14
Complaints
Complaints concerning an order,
product or service can be submitted to
info@slim-shirt.com
.
The consumer is requested to clearly describe
the complaint and, where relevant,
include the order number and photographs.
Slim-Shirt.com will provide a substantive response
to complaints as soon as reasonably possible.
Submitting a complaint does not limit
the consumer's statutory rights.
15
Privacy and personal data
Slim-Shirt.com processes personal data
in accordance with applicable privacy legislation
and the privacy policy published on the website.
For full information about the processing
of personal data,
please refer to our Privacy Policy.
16
Intellectual property rights
The content of the website,
including text, photographs, images,
logos, designs and other materials,
may not be copied, published
or used commercially without the prior permission
of Slim-Shirt.com,
insofar as these rights belong to Slim-Shirt.com
or its licensors.
17
Governing law and disputes
Agreements between Slim-Shirt.com
and consumers are governed by Dutch law,
insofar as this does not deprive the consumer
of mandatory consumer protection
granted under the law of the consumer's
country of residence.
The parties will first attempt
to resolve any dispute amicably.
If this is not possible,
the dispute may be submitted
to the competent court
in accordance with the applicable statutory rules.
18
Amendments to these Terms & Conditions
Slim-Shirt.com may amend these Terms & Conditions.
An agreement already concluded remains subject
to the Terms & Conditions that applied
at the time the agreement was concluded,
unless an amendment is required by law
or the consumer expressly agrees to the amendment.
Slim-Shirt.com Terms & Conditions · Version August 2026