Shipping and Delivery

Shipping & Delivery

Order before 17:00 on a working day and we will ship your order the same day. Shipping options and costs are shown automatically during checkout based on your destination.

Order before 17:00
on working days
Shipped the
same day
Track & Trace
by email
European & worldwide
delivery

Shipping based on your destination

During checkout, the correct shipping zone and available delivery method are selected automatically based on your delivery country.

Home delivery

International orders are delivered to the address entered during checkout. The available carrier and delivery service depend on the destination country.

  • Track & Trace where available
  • Delivery via PostNL and local European partners
  • Pickup-point delivery is currently available only in the Netherlands, Belgium and Germany

Shipping costs & delivery times

Orders placed before 17:00 on working days are shipped the same day. Your shipping zone is determined automatically from the delivery country.

CountryShipping costFree fromEstimated delivery time*
EURO 1 Shown at checkout € 69 Varies by destination
EURO 2 Shown at checkout € 89 Varies by destination
EURO 3 Shown at checkout € 99 Varies by destination
WORLD Shown at checkout € 129 Varies by destination

* Delivery times are estimates and may vary during busy periods.

Shipping via PostNL
and international delivery partners
For international shipments, PostNL may hand your parcel over to a local postal or parcel delivery service in the destination country for final delivery.

Good to know

Track & Trace

Sobald Ihre Bestellung versendet wurde, erhalten Sie die Track-&-Trace-Daten per E-Mail. Damit können Sie den aktuellen Sendungsstatus verfolgen.

Weekends and public holidays

We do not ship at weekends or on public holidays. Orders placed then will be shipped on the next working day.

Free shipping may apply sooner than you think

The free-shipping threshold is calculated using the regular product prices. With our quantity discounts of 10%, 15% or 20%, your final amount paid may therefore be lower than the stated threshold.

Customs & import charges

For deliveries outside the EU, additional processing time, import taxes, duties or customs charges may apply. These charges are the responsibility of the recipient.

Frequently asked questions

When will my order be shipped?
Orders placed before 17:00 on working days are normally shipped the same day.
How long does delivery take?
Delivery time depends on the destination country and local delivery partner. The shipping zone and available delivery method are determined automatically during checkout. Track & Trace is provided where available.
Can I choose a pickup point?
Pickup-point delivery is currently available only for addresses in the Netherlands, Belgium and Germany. For other destinations, orders are delivered to the address entered during checkout.
What happens if I am not at home?
The local delivery partner will determine the next step based on the available delivery options. Track & Trace will show the latest status and any follow-up options.
My Track & Trace is not updating. What should I do?
Tracking may only update after the parcel has been scanned by the delivery partner. If the status remains unchanged for a longer period, please contact our customer service team.
Which carrier will deliver my order?
We ship international orders via PostNL. Depending on the destination country, PostNL may hand the parcel over to a local postal or parcel delivery partner for the final delivery. This can include national postal operators or local delivery networks such as EURODIS partners in Europe. The available delivery method is shown during checkout and Track & Trace is provided where available.
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Questions about your order or delivery?
Kontaktieren Sie unseren Customer service.